The AI powered Chatbot developed for OnTheSpot insurance company plays the roles of an insurance agent to respond for all the questions that customers come up with. Whenever customer come up with a query, the Chabot would respond in a relevant way such as explaining policy options, helping customers to purchase a plan that fits well the needs, offer financial management services. The developed Chatbot was connected to the OnTheSpot website, so that the customers can surf through the website and whenever question arises can communicate through the Chabot. Based on the data that is being inserted the information is being retrieved from the database to make sure that the customers are provided with the right solution.